# Access Management

**Note:**This feature is only available to the Team Master and delegated Team Members.

With the Access Management feature the Agent owner (and any delegated Team Member) can grant network access to a trusted person, as long as this person has a Domotz account (each Agent can be shared with max 2 people). This should be used to share Agents outside of your organization. You can also create a Team of colleagues from the Domotz Portal (see [Team Management‍](https://help.domotz.com/user-guide/team-management/)).

### Invite a Guest

To give a trusted 3rd-party access to your Agent/network, simply tap on the Access Management tile in the Agent Dashboard. You’ll see the following screen:

Agent Access Management Interface Overview

1. Your Team Section: View and manage team members. Two team members are listed: "Alessio" as Team Member with an email, and another as "Field Operator" with a different email.

2. External Collaborators: Option to invite a new collaborator using a button labeled "Invite a Collaborator."

3. Support Teams: Two toggle switches available for managing support teams labeled "domotz" and "igc global."

4. Main Instructions: Information on granting access to a trusted person, highlighting the ability to receive, get direct, and provide support. For more information, a link to the "Domotz Pro User Guide" is provided.

Tap on Invite a Collaborator:

Domotz Agent Access Management: Inviting a User

1. Navigate to the "Agent Access Management" section to share your Domotz Pro Agent.
2. Under "Your Team," you can manage current team members, such as Alessio and another field operator.
3. To add a new collaborator, click "Invite a Collaborator."
4. A dialog box appears titled "Invite a Domotz User you trust to access your Agent."
5. Enter the email address of the Domotz user you wish to invite.
6. Click the "Invite" button to send an invitation, or "Cancel" to discard.

Now simply fill in the person's email address (used as a Domotz Account) and tap on Send. You can only invite existing Domotz Account users.

You’ll see a Pending notification until the other person has accepted the invite.

Agent Access Management Interface in Domotz Pro

1. Manage Your Team: Click this section to manage team members. It lists current team members, like Alessio, identified as a Team Member with an email, and x507127@n... as a Field Operator.

2. External Collaborators: Use the "Invite a Collaborator" button to add new collaborators. There’s an entry for marketing@domotz.com with a status of "Pending."

3. Support Teams: This section displays toggle switches next to the support team names "domotz" and "Global Presence Alliance." Use these toggles to enable or disable access for each support team.

The person you’ve invited will receive an email with the information that you’ve shared access to your Domotz Agent. In addition, this person will receive a notification in the Domotz app with the invitation to access the Domotz Agent. The Domotz Agent will show up in the app under Guest Agents with the possibility to select it from the list of Agents. Finally, you can access it just like any other Domotz Agent.

When the guests accept the invitation, his status will change from Pending to Accepted.

Agent Access Management Interface Overview

1. At the top, manage team members by selecting "Manage Your Team." Listed under "Your Team" are two members: "Alessio," identified as a Team Member with an email, and "x507127@nwytg.net," a Field Operator.

2. Under "External Collaborators," there's an option to "Invite a Collaborator." Below this, a listed collaborator is "marketing@domotz.com," with their status marked as "Accepted."

### Remove a Guest

To revoke access, simply tap on the small red X by the person's email address. As a result, you’ll be asked if you want to remove the guest from your Agent.

Removing a Guest User from Agent Access

1. In the Agent Access Management interface, locate the "External Collaborators" section.
2. Identify the guest user you want to remove, displayed as an email address, such as marketing@domotz.com, with a status of "Accepted."
3. A prompt will appear confirming the removal of the guest user.
4. Choose "Yes, Remove" to confirm and remove the guest user from your agent.
5. Select "Cancel" if you decide not to proceed with the removal.

Simply tap "Yes, Remove" and the person will have their access to your Agent revoked. An email will be automatically sent to inform the person that they can no longer access your Agent.

### I am a Guest

If I am a guest of somebody else’s Agent this means I was invited and accepted the invitation. This also means I can monitor that Agent just like any other Agent. In this case, the Collaboration section will simply display as follows:

- the owner's account
- the Agent Name
- the button to leave the collaboration

The “Leave Agent” function is permanent and you will be unable to access the Agent any longer. The owner will need to invite you again to restart the collaboration.

Collaboration Screen Overview

1. The screen displays information about the current collaboration session. The owner's name and contact email are visible.
2. The agent name and code, "597LG," are shown, indicating the connected agent in the session.
3. A button labeled "Leave Agent" is at the bottom, which you can select to exit the collaboration session.

The “Leave Agent” function is permanent and you will be unable to access the Agent any longer. The owner will need to invite you again to restart the collaboration.