Domotz How-to: Deleting your Subscription Oct 15, 2024 | Tips & TricksTo cancel your subscription, access the Portal (https://portal.domotz.com), go to the Subscriptions tab, click on Edit: and then Delete the Domotz Agent you want to. Once the subscription is deleted your upcoming invoice will be updated to reflect the changes you... read more
Domotz How-to: Obtaining the Domotz Collector logs Oct 10, 2024 | Tips & TricksMany times, when the Collector does not behave as expected and issues occur, the Collector logs are what helps the Domotz team to pinpoint the exact root cause of the problem. You will find how to extract and provide us with these logs in this article. On Windows You... read more
Data retention Jul 11, 2024 | Tips & TricksThe data retention period depends on data types: Device Status history: last 50 events, up to 1 year Agent Status history: 1 month RTD history: 1 month Variables history: 1 month Speed Test history: 1 Year Configuration Management archives: last 40 configs, up to 1... read more