Tips & Tricks

This section is dedicated to showing you how to troubleshoot and master every aspect of the networks and IT assets monitored with Domotz.

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Troubleshooting VPN on Demand

Troubleshooting VPN on Demand

Having trouble connecting to the Domotz VPN on Demand? Please follow the instructions here to troubleshoot the functionality. Table of ContentsWindows AgentLinux (Snap installation):Domotz Box Windows Agent 1) Launch the domotz_bash in c:/Program Files...

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How to setup ssh user for Control4 controllers

How to setup ssh user for Control4 controllers

With OS version 3.1.0 Control4 Zigbee Controller devices (and others) no longer have the default password for the root user. By following this article you will be able to setup a new SSH user to use to unlock the controller in Domotz or to use Domotz Custom Drivers....

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Configure VLANs in Domotz

Configure VLANs in Domotz

By design, Domotz scans all the network interface cards (physical and virtual) attached to the operating system it runs on. Therefore, in order for Domotz to scan VLANs you need to configure one virtual network interface for each VLAN on the operating system where you...

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SNMP – List of Known MIB Trees

SNMP – List of Known MIB Trees

The attached file is the current list of all available MIBs which can be searched through Domotz. We will add more and more MIBs to the following list. Please feel free to provide us with either public or private MIBs you would like to see available into Domotz. Just...

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Configure VLANs on Hyper-V

Configure VLANs on Hyper-V

There are two ways to add multiple VLANs to a Hyper-V host. Option 1 - Multiple NICs (recommended) Add to the VM hosting the agent as many Network Adapters you need to monitor all VLANs you have on the local network (e.g. If I need to monitor 5 additional VLANs, add 5...

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Troubleshoot you Domotz Desktop app

Troubleshoot you Domotz Desktop app

If this error occurs you might:1) Update your Desktop app at its latest version. To do that please go to the Domotz Portal and download it and install it. 2) If option 1 does not solve your issue you might check that outgoing connections are allowed to the following...

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Network Topology Map Export to Visio

Network Topology Map Export to Visio

This guide explains how you can export your network topology map from Domotz to Microsoft Visio. Please Note: The ability to use the required Excel Data Visualizer templates is only available with Visio Plan 2. If you're not sure what version of Visio you're using,...

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Unblock Outgoing Connections on Firewall

Unblock Outgoing Connections on Firewall

How to configure your firewall to allow Domotz Agent to connect to the Domotz Cloud For the Domotz Agent to connect properly to the Domotz Cloud, OUTGOING connections on the following hosts/ports of your firewall need to be allowed: GLOBAL (Every area uses these...

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