This article covers how to move a Domotz Collector to new hardware.
When accessing the activation page on port :3000, if you wish to move a Domotz Collector to new hardware, please click the “Start the migration” link:
Name Your Collector Interface
1. Enter a name for your Collector in the "Collector Name" field for easy identification.
2. Click the "Next" button to proceed.
3. To replace an existing Domotz Collector on this network, click "Start the migration" link.
After that, you will be prompted to search for the offline agents to replace with the new one.
Please note that if you can’t see the collector you would like to replace it, your old collector is probably still online.
If this is the case, please select the “Show Online” check box. Next, search through your online agents to find the one you would like to use:
Migrating an Existing Collector
1. In the "Migrate an existing Collector" interface, ensure the "Show online" checkbox is selected to display only online collectors.
2. Use the search bar labeled "Search a Collector" to find a specific collector if needed.
3. Select the collector you wish to migrate from the list of options.
4. Click the "Start migration" button to initiate the migration process.
This will preserve your active license and device configurations.
Once you click on “Start migration“, your agent will start running on the new hardware.
Note: This process supports migrating a collector to different hardware within your existing account. It does not cover transfers between separate accounts. However, Domotz Support can move Domotz Collectors on your behalf.
Note: A ‘lifetime license’ (discontinued in January 2019) is in reference to the life of the product and is a non-transferable hardware license. Therefore, Agents on a Lite Lifetime license cannot be moved to new Hardware.
Please note that this option will be available only to Team Leaders and Team Members