Device status when agent is offline explained

When you get this message at the top of your agent page, it means that your network is no longer monitored by Domotz and therefore your devices statuses are not updated.

Device status on your devices, or any other value you are monitoring is in their last state before the agent went offline and these values cannot be trusted if the agent is offline:

To see when your agent has gone offline please go under Site Explorer -> YourAgentName -> Network Performance-> Downtime:

Updated on January 17, 2023

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About The Author

Lorenzo Allori

Lorenzo is the Customer Success Manager at Domotz. He's responsible for assisting Domotz users with using the software, guiding them from onboarding their first agent, to an advanced and proficient use of all network monitoring features. Lorenzo holds a master's degree in Cybersecurity, and prior to Domotz, he held roles as an IT director and Research Technology Officer. When Lorenzo is not at Domotz, you can find him in the Tuscan countryside, skiing, or relaxing on his boat in the Tuscan Archipelago.