This guide applies only to the B-12 model. To factory reset a Domotz Box, follow these steps: 1. Unplug the box from the power supply.2. Put a pin in the reset pin-hole of the Box as shown below.3. Keep the reset button pressed.4. Plug back the power.5. Keep the...
About Lorenzo Allori
Lorenzo is the VP of Customer Support at Domotz. He's responsible for assisting Domotz users with using the software, guiding them from onboarding their first agent, to an advanced and proficient use of all network monitoring features. Lorenzo holds a master's degree in Cybersecurity, and prior to Domotz, he held roles as an IT director and Research Technology Officer. When Lorenzo is not at Domotz, you can find him in the Tuscan countryside, skiing, or relaxing on his boat in the Tuscan Archipelago.