Domotz How-to: Deleting your Subscription Oct 15, 2024 | Tips & TricksTo cancel your subscription, access the Portal (https://portal.domotz.com), go to the Subscriptions tab, click on Edit: and then Delete the Domotz Agent you want to. Once the subscription is deleted your upcoming invoice will be updated to reflect the changes you... read more
Domotz How-to: Obtaining the Domotz Collector logs Oct 10, 2024 | Tips & TricksMany times, when the Collector does not behave as expected and issues occur, the Collector logs are what helps the Domotz team to pinpoint the exact root cause of the problem. You will find how to extract and provide us with these logs in this article. On Windows You... read more
Data retention Jul 11, 2024 | Tips & TricksThe data retention period depends on data types: Device Status history: last 50 events, up to 1 year Agent Status history: 1 month RTD history: 1 month Variables history: 1 month Speed Test history: 1 Year Configuration Management archives: last 40 configs, up to 1... read more
Persistent Devices May 28, 2024 | Tips & TricksTable of ContentsWhat is a Persistent DeviceAgent suspension due to exceeding Persistent Devices numberWhere can I see the list of persistent devices? What is a Persistent Device In Domotz, "Persistent devices" refer to devices that have been continuously detected and... read more
Advanced Scanning Configurations May 10, 2024 | Tips & TricksBy default, Domotz scans all the Network interfaces that it finds on the Operating System it's installed on, and therefore it scans all the networks these interfaces are connected to. Table of ContentsPrerequisitesGet the Agent/Collector IDGet the Network Interfaces... read more
Netgear Domotz Agent (on router) Apr 4, 2024 | Tips & Tricks < 1 minute NetGear Routers PR60X and… read more
How to configure SNMP on Meraki devices Jan 25, 2024 | Tips & TricksLog into the Meraki administrative interface: 1 - Select the network you want to enable SNMP2 - Click on Network-wide3 - Click on General4 - Scroll down to Reporting and enable SNMP V1/V2c (community string) or V3 (username/passwords)5 - Set either, the community... read more
Troubleshooting WINRM Unlock in Domotz Jan 12, 2024 | Tips & TricksThis article will help you to troubleshoot the unlock for the OS monitoring feature for Microsoft Windows or in case of an Authentication error while using the Windows Integration Scripts. If the unlock option is missing, ensure that the WinRM service is enabled and... read more
Sharing your Domotz Collector with Domotz Support Nov 21, 2023 | Tips & TricksTo effectively troubleshoot any issues with Domotz, it may be necessary to share the Domotz Collector with the support team. By doing so, they will have direct access to the necessary information and tools to assist you in resolving the problem. To proceed with... read more
Domotz Metrics Oct 11, 2023 | Tips & Tricks 3 min Enhance your monitoring capabilities through the Domotz metrics. Our default plan allows you to monitor up to 50 metrics per agent. read more
Troubleshooting VPN on Demand Apr 18, 2023 | Tips & TricksHaving trouble connecting to the Domotz VPN on Demand? Please follow the instructions here to troubleshoot the functionality. Table of ContentsWindows AgentLinux (Snap installation):Domotz Box Windows Agent 1) Launch the domotz_bash in c:/Program Files... read more
How to setup ssh user for Control4 controllers Apr 12, 2023 | Tips & TricksWith OS version 3.1.0 Control4 Zigbee Controller devices (and others) no longer have the default password for the root user. By following this article you will be able to setup a new SSH user to use to unlock the controller in Domotz or to use Domotz Custom Drivers.... read more