Tips & Tricks

This section is dedicated to showing you how to troubleshoot and master every aspect of the networks and IT assets monitored with Domotz.

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Configure VLANs on Hyper-V

Configure VLANs on Hyper-V

There are two ways to add multiple VLANs to a Hyper-V host. Option 1 - Multiple NICs (recommended) Add to the VM hosting the agent as many Network Adapters you need to monitor all VLANs you have on the local network (e.g. If I need to monitor 5 additional VLANs, add 5...

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Troubleshoot your Domotz Desktop app

Troubleshoot your Domotz Desktop app

If this error occurs you might:1) Update your Desktop app at its latest version. To do that please go to the Domotz Portal and download it and install it. 2) If option 1 does not solve your issue you might check that outgoing connections are allowed to the following...

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Network Topology Map Export to Visio

Network Topology Map Export to Visio

This guide explains how you can export your network topology map from Domotz to Microsoft Visio. Please Note: The ability to use the required Excel Data Visualizer templates is only available with Visio Plan 2. If you're not sure what version of Visio you're using,...

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Unblock Outgoing Connections on Firewall

Unblock Outgoing Connections on Firewall

How to configure your firewall to allow Domotz Agent to connect to the Domotz Cloud For the Domotz Agent to connect properly to the Domotz Cloud, OUTGOING connections on the following hosts/ports of your firewall need to be allowed:General: portal.domotz.com (port 443...

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