This section is dedicated to showing you how to troubleshoot and master every aspect of the networks and IT assets monitored with Domotz.
By design, Domotz scans all the network interface cards (physical and virtual) attached to the operating system it runs on. Therefore, in order for Domotz to scan VLANs you need to configure one virtual network interface for each VLAN on the operating system where you...
There are two ways to add multiple VLANs to a Hyper-V host. Option 1 - Multiple NICs (recommended) Add to the VM hosting the agent as many Network Adapters you need to monitor all VLANs you have on the local network (e.g. If I need to monitor 5 additional VLANs, add 5...
< 1 minuteTroubleshooting the Domotz VPN on demand feature. Here’s how you can fix the VPN and troubleshoot this feature.
If this error occurs you might:1) Update your Desktop app at its latest version. To do that please go to the Domotz Portal and download it and install it. 2) If option 1 does not solve your issue you might check that outgoing connections are allowed to the following...
This guide explains how you can export your network topology map from Domotz to Microsoft Visio. Please Note: The ability to use the required Excel Data Visualizer templates is only available with Visio Plan 2. If you're not sure what version of Visio you're using,...
How to configure your firewall to allow Domotz Agent to connect to the Domotz Cloud For the Domotz Agent to connect properly to the Domotz Cloud, OUTGOING connections on the following hosts/ports of your firewall need to be allowed:General: portal.domotz.com (port 443...
2 minHow many ways did you have to set SNMP credentials in Domotz? How did you set custom SNMP credentials for your devices? Learn more here.
3 minWhat to do if your Domotz Agent is Offline? Find here 7 easy ways to troubleshoot your offline Domotz Pro Agent.
3 minWhat to do to troubleshoot your Windows Agent – Learn from our step by step guide for the most common reasons.
5 minMonitor Linux machines and MAC OS via SNMP with Domotz network management software – installation and configuration.
2 minA new Domotz Collector can be activated and configured directly via command line or API by using a Collector Activation API Key.
2 minLearn how to delete any agent you may have configured your and any personal information on the Domotz Knowledge Base.
