Tips & Tricks
40 articles · This section is dedicated to showing you how to troubleshoot and master every aspect of the networks and IT assets monitored with Domotz.
Troubleshooting VPN on Demand
Having trouble connecting to the Domotz VPN on Demand? Follow the instructions here to troubleshoot the functionality. Table of ContentsWindows AgentLinux (Snap installation):Domotz Box Windows Agent 1) Launch the domotz
How to setup ssh user for Control4 controllers
With OS version 3.1.0 Control4 Zigbee Controller devices (and others) no longer have the default password for the root user. By following this article you will be able to setup a new SSH user to use to unlock the control
How to deploy a Domotz Collector with Auto Discovery disabled and choose only the devices you want to monitor
This article will guide you step by step to deploy a Domotz Collector with the Auto Discovery disabled by default and let you add only the devices that you would like monitoring based on their ip addresses. Install the C
Configure VLANs on Raspberry Pi
Configure VLANs on Raspbery Pi. This step by step guide explains exactly how you can configure and manage VLANs on your RPi devices.
Configure VLANs in Domotz
By design, Domotz scans all the network interface cards (physical and virtual) attached to the operating system it runs on. Therefore, in order for Domotz to scan VLANs you need to configure one virtual network interface
Configure VLANs on Hyper-V
There are two ways to add multiple VLANs to a Hyper-V host. Option 1 - Multiple NICs (recommended) Add to the VM hosting the agent as many Network Adapters you need to monitor all VLANs you have on the local network (e.g
Troubleshoot the VPN on Demand feature
Troubleshooting the Domotz VPN on demand feature. Here's how you can fix the VPN and troubleshoot this feature.
Troubleshoot your Domotz Desktop app
If this error occurs you might:1) Update your Desktop app at its latest version. To do that please go to the Domotz Portal and download it and install it. 2) If option 1 does not solve your issue you might check that out
Network Topology Map Export to Visio
This guide explains how you can export your network topology map from Domotz to Microsoft Visio. Please Note: The ability to use the required Excel Data Visualizer templates is only available with Visio Plan 2. If you're
Unblock Outgoing Connections on Firewall
How to configure your firewall to allow Domotz Agent to connect to the Domotz Cloud For the Domotz Agent to connect properly to the Domotz Cloud, OUTGOING connections on the following hosts/ports of your firewall need to