December 13, 2023 – Network Troubleshooting, Domotz Channel Partner Program, SonicWall custom scripts, new SNMP templates.

6 min

We have exciting new features, custom scripts, pre-configured SNMP templates, and improvements available on Domotz. This month’s exciting new updates include the Network Troubleshooting table and alerting, DCPP benefits in the Portal, Serial Number availability, SonicWall custom script, new SNMP templates, and more.

Here’s what’s new and improved on Domotz this month.

We constantly improve Domotz and welcome your feedback. Don’t hesitate to get in touch with our support team at for help or suggestions.

In our continuous effort to enhance network monitoring and management, we are introducing the “Network Troubleshooting Table and Alerting” feature.

The Network Troubleshooting Table aggregates data across multiple sites, offering a bird’s-eye view of the network’s health. This centralizes the monitoring process, giving you the power to quickly assess and compare the performance of different network segments at a glance.

Network Troubleshooting table in the monitoring section

This powerful addition to the Domotz suite enables you to:

  • IP Conflicts Identification: IP conflicts can cause significant network disruptions. This feature automatically detects and alerts you to any IP address duplications, enabling you to act swiftly to resolve conflicts and maintain network integrity.
  • DHCP Request Monitoring: Understanding DHCP traffic patterns is essential for network stability. This tool displays the rate of DHCP requests in real time and allows you to set threshold-based alerts. This will essentially help you avoid potential network capacity issues.
  • DHCP Requesters Identification: Gain insights into which devices are making frequent DHCP requests or failing to receive an IP address. This diagnostic information is critical for troubleshooting devices that may cause network strain or identifying malfunctioning equipment.
  • Bufferbloat Grade: Bufferbloat can significantly degrade network quality. Our grading system evaluates your internet connection’s latency under different conditions, helping you pinpoint and rectify bufferbloat problems.
  • Jitter Measurement: Jitter affects the quality of real-time applications like VoIP and streaming. By measuring jitter, this tool helps fine-tune the network to ensure smooth delivery of time-sensitive data packets.
  • Packet Loss Monitoring: Packet loss is a critical parameter that can affect data integrity and transmission efficiency. This feature measures and displays packet loss, enabling you to determine the reliability of your internet connection.
  • Latency Measurement: Latency measures the delay experienced in a network. This tool helps you monitor the latency from your network to external services, like Google’s public DNS, assisting you in maintaining a responsive network environment.
  • Download and Upload Speeds: Network bandwidth is a precious resource. Monitoring download and upload speeds gives you the data necessary to manage and allocate bandwidth, ensuring your network can handle critical workloads efficiently.

This new feature has undergone rigorous testing by our dedicated Domotz Channel Partners. The new Network Troubleshooting Table has received outstanding feedback from our Channel Partners.

One such testimonial to its effectiveness is:

“The updated dashboard’s network grading and bufferbloat metrics are exceptional tools that have already proven their worth in critical sales contexts. This level of detailed, actionable data swiftly cuts through the noise, allowing us to promptly pinpoint and address network issues. The Network Troubleshooting Dashboard’s precise metrics, such as the IP Conflict indicator, have been pivotal in real-world applications, including critical sales engagements. This tool exemplifies our commitment to providing reliable data that empowers teams to act decisively and effectively manage their networks.”

— Joshua Needle, Solutions Architect at Broad Spectrum Services, LLC

To conclude, for a comprehensive guide on using these features to optimize your network, visit our User Guide on Network Troubleshooting.

You can use custom scripts to monitor and manage, for example, network-connected devices, cloud services, and web applications. By using standard network protocols, these scripts will allow you to retrieve valuable data and execute actions on the monitored devices and services.

This month, we released the following:

  • SonicWall
    • Interfaces (IPV4)
    • VPN Stats
    • Policies (IPV4)
    • Access-Rules (IPV4)
  • Switch VLAN List

With this script, you will be able to monitor the following:

  • Interface Name
  • Ip Address
  • Gateway
  • Zone
  • User Login
  • Management

By the use of a parameter value, it is possible to filter among the Interface Names:

SonicWall Interfaces script
SonicWall interfaces data table

Apply this script to monitor the following:

  • VPN sessions count
  • VPN session name
  • Local IP Address
  • Remote IP Address
  • Date/time of the Login to the VPN
SonicWall VPN Stats table

Use this script to retrieve information about the following:

  • Policy Name
  • Description
  • Enabled (or Disabled)
  • Inbound rules
  • Outbound rules
  • Source rules
  • Destination rules

By the use of a parameter value, it is possible to filter among the Policies Names:

SonicWall NAT IPV4 Policies

Last but not least, with this script, you will be able to monitor the following:

  • Rule Name
  • Description
  • Enabled (or Disabled)
  • From (network)
  • To (network)
  • Source (ip/host/port)
  • Destination (ip/host/port)
  • Action

By the use of a parameter value, it is possible to filter among the Access Rules Names:

SonicWall IPV4 Access Rules information

This custom script will allow you to monitor the list of the VLANs configured on a switch:

About the pre-configured SNMP templates, this month, we released the following:

  • SonicWall – General Documentation
  • Juniper – Serial Number

With this SNMP template, you will be able to monitor the following general properties:

  • Serial Number
  • Firmware Version
  • CPU Utilization
  • Ram Utilization
  • Connections Available

The Juniper Serial Number SNMP template is really useful if you want to get the serial number of your Juniper appliances to synchronize it with your documentation system:

Once applied, the serial number will be populated in the Domotz Info tab, allowing you to synchronize it with your favorite documentation system:

We’ve enhanced the Domotz Portal with detailed insights into the Domotz Channel Partner Program (DCPP). Users can now find their Tier Level, current discount rates, and information on achieving further discounts within the Portal. This update offers our Channel Partners a clear path to maximizing their benefits. We encourage all members of the DCPP to arrange a meeting with our team to discover the full range of advantages available.

In order to have more details, Channel Partners can visit the dedicated page on the Domotz Portal at Domotz Portal Channel Partner Program.

Domotz enhances the Excel export/import functionality for device lists. Now, the Serial Number of devices, whether it’s retrieved automatically via UPnP, SNMP, Bonjour, etc., manually entered by the user, or synchronized with external systems like IT Glue, ConnectWise Manage, Syncro, is included in the Excel sheet exported from the Domotz Device list.

Furthermore, this Serial Number field in the Excel sheet can be edited and re-imported back into Domotz, offering greater flexibility and control in device management.

We’ve optimized the consumption accounting for variables extracted via Custom Scripts. Previously, each cell within a table was counted as a separate metric, leading to higher consumption counts. Now, we’ve refined this metric count (in line with what is offered with the SNMP templates) to consider each column as one metric, regardless of the number of rows.

For instance, a table with ten rows and six columns, which used to count as 60 metrics, will now only count as 6. This change significantly reduces the consumption count, allowing for more efficient use of Custom Scripts.

In our latest update, we have refined the process of extracting data for Ubiquiti devices. By sourcing data from a wider array of fields, we’ve significantly improved the reliability and accuracy in identifying specific Ubiquiti models. This enhancement ensures more precise device recognition, providing users with more dependable information for their Ubiquiti integrations.

Domotz expands its Public API offerings to include the ability to extract Agent Activity Logs. This new functionality enables users to access, for instance, logs related to notes, remote connections, power control, and more directly through the Domotz API. This enhancement provides a more streamlined and efficient way to manage and analyze activity logs.

For more details and to access this feature, visit the Domotz Public API documentation.

Additionally, we’ve fixed the following issues:

  • Serial Number column filters on the Inventory Dashboard were not always working.
  • PoE Port Mapping – Mikrotik Switches missing PoE Port Control.
  • ITGlue integration – increased number of displayed organizations.
  • ITGlue integration – Error on Sync when creating entities.
  • ITGlue integration – auto/manual sync stuck “in progress”.
  • When opening the Monitoring Side Panels, the operation sometimes dragged the table the user was on.
  • Serial Numbers from SNMP Templates were not showing in Inventory.
  • When an endpoint (GW4B) went offline, its “last status change” field was not correctly updated.
  • Cisco Catalyst integration: A single VLAN data fetching must not break other working data collection retrieval.
  • Sony TV Built-in Driver now Includes ‘Sony Home Entertainment&Sound Products Inc’ as a vendor.
  • Configuration Management: HP Aruba AP constantly changing backups issue has been resolved.
  • Lastly, Domotz Mobile App for iPhone/iPad: the user could not add a pre-configured SNMP sensor template.

Known limitations

  • No data from the GlassWire For Business (GW4B) Application is available centrally on the Domotz Platform. However, in the next few months, we will add more stats about the remote endpoint into the Domotz App/WebApp.
  • You cannot remove the alerts for IP Conflict without removing the default custom filter for all the Agents.
  • There is no central repository for all the SNMP pre-configured, OS Monitoring, and Custom Integration script sensor alerts.
  • Downgrading the GlassWire For Business endpoint amount purchased is impossible without contacting Domotz Support.
  • Monitoring Dashboards are currently limited to Monitoring Tables as Widgets.
  • Luxul Router-based Agents do not support VPN on demand. To elaborate, we’ll add this capability as soon as Luxul’s team provides us with the required API.
  • You can’t configure the static IP address on the Domotz Box before configuring the Agent.
  • Lastly, you can’t leverage DHCP on additional VLANs on the Domotz Box.

To conclude, these release notes cover the changes, including Domotz Pro Cloud, Domotz Agent, and Domotz Pro App. Learn more about our software on our website or read our blog to stay updated with modern network and IT Infrastructure monitoring and management.

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