by Lorenzo Allori | Oct 15, 2024 | Tips & Tricks
2 minTable of ContentsPer-Device CustomersHow to Delete a CollectorHow to Reduce My Current SubscriptionStep 1: Remove Managed DevicesStep 2: Manage the SubscriptionHow to Cancel a SubscriptionLegacy CustomersSuspending your SubscriptionsHow to Delete a...
by Lorenzo Allori | Oct 10, 2024 | Tips & Tricks
< 1 minuteMany times, when the Collector does not behave as expected and issues occur, the Collector logs are what helps the Domotz team to pinpoint the exact root cause of the problem. You will find how to extract and provide us with these logs in this article. On...
by Lorenzo Allori | Sep 27, 2024 | Integrations
< 1 minuteIf you have a Ubiquiti UISP Cloud Console you can unlock advanced features inside Domotz. Please refer to this guide for local or third-party cloud controllers: Ubiquiti UniFi Integration. Currently, Domotz supports only AirMax devices. In the Ubiquiti...
by Francesca Salvini | Sep 26, 2024 | Release Notes
6 minWe’re excited to announce some significant upgrades in this release, designed to enhance your experience and make your IT infrastructure monitoring and management even more seamless. This update brings, among others: Simplified Network Collector...
by Lorenzo Allori | Sep 5, 2024 | Tips & Tricks
< 1 minuteThis guide applies only to the B-12 model. To factory reset a Domotz Box, follow these steps: 1. Unplug the box from the power supply.2. Put a pin in the reset pin-hole of the Box as shown below.3. Keep the reset button pressed.4. Plug back the power.5....
by Lorenzo Allori | Sep 5, 2024 | Monitoring & Management
3 minWhat is iPerf3? iPerf3 is a powerful and flexible tool for network performance testing. Its ability to measure key network parameters and provide detailed output makes it invaluable for network administrators and engineers. It measures the bandwidth, delay...
by Francesca Salvini | Aug 30, 2024 | Release Notes
5 minWe are thrilled to share the latest improvements on Ubiquiti UniFi Controllers, enhancements, new integration scripts, and updates from Domotz. We highly value your feedback and encourage you to contact our support team at support@domotz.com for any comments,...
by Lorenzo Allori | Aug 23, 2024 | Monitoring & Management
1 minuteThe purpose of this article is to explain the distinctions between “Managed devices” and “Unmanaged devices” within Domotz when utilizing the Custom Selection Monitoring feature of the Domotz Collector. Custom Selection Monitoring...
by Francesca Salvini | Jul 25, 2024 | Release Notes
6 minWe are thrilled to share the latest news, enhancements, new integration scripts like VMWare vCenter, and updates from Domotz. We highly value your feedback and encourage you to contact our support team at support@domotz.com for any comments, questions, or...
by Lorenzo Allori | Jul 11, 2024 | Tips & Tricks
< 1 minuteThe data retention period depends on data types: Device Status history: last 50 events, up to 1 year Agent Status history: 1 month RTD history: 1 month Variables history: 1 month Speed Test history: 1 Year Configuration Management archives: last 40...