Manufacturer Support

In collaboration with hardware manufacturers, Domotz has introduced the possibility to grant access to your Domotz Agent directly to a partnered manufacturer’s support team via the Manufacturer Support Tile. This tile is only available if you have devices on your platform that are supported by our partner manufacturers.

Manufacturer Support screenshot 1

Manufacturer Support screenshot 2

The first screen will contain a list of partner manufacturers that are available to support your devices. The second is the message that you will receive when you enable the access. Please note that this access will expire 3 hours after it is granted so you should contact the Manufacturer’s support team before activating it.

Updated on December 3, 2020

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